🎉 Now welcoming new patients & families in Clyde! Free new patient exam, booked and completed by 31 Dec 2026 → · Eligible children bulk-billed under Medicare CDBS

New Patients
Welcome. We're Glad You're Here.

Everything you need to know before your first visit — what to bring, what to expect, and how we make sure your first appointment sets the tone for a lifetime of great care. Free New Patient Exam. Free for new patients whose appointment is booked and completed by 31 December 2026. Includes a full examination with the dentist and every x-ray, photo and scan needed, however many: no charge, whether or not you have a health fund, and nothing to pay for your exam. Appointments after 31 December 2026 are at our usual fee. A clean, and any treatment recommended, is separate from this offer and quoted before it starts.
How It Works

Your First Visit — Step by Step

No surprises. No pressure. Just warm, professional care from the moment you walk in.

Book Online or Call

Select a time that suits you. New patient appointments are 60 minutes — plenty of time for a thorough introduction.

Complete Your Forms

We'll send you a short health history form to complete before your visit so we can make the most of your appointment time.

Arrive & Relax

Walk in, meet Hisham or Christine, and take your time. There's no rush here. Every new patient gets our full attention.

Understand & Plan

We'll explain everything we find and give you a clear treatment plan with costs before anything proceeds. Always.

Be Prepared

What to Bring

Having these ready helps us process your visit smoothly.

Private Health/ Medicare card

Your private health insurance card (If applicable) for on-the-spot TYRO claiming and your medicare card

Bring Yourself

And your questions - we love answering questions.

No Nasty Surprises

Fees & Payment Options

We’re upfront about fees. Always. A treatment plan with itemised costs is provided before any work begins.
Health Funds
All major health funds welcome
Claiming
Instant TYRO on-site
Children
Medicare CDBS for eligible children

All major health funds accepted via TYRO.

Good to Know

Frequently Asked Questions

No referral needed. Simply book online or call us — we welcome all new patients, with or without a referral. If you have one, bring it along.

Your first appointment is 60 minutes. This gives us time for a thorough examination, a full medical and dental history, every x-ray, photo and scan needed, and a conversation about your dental goals and any concerns. A clean is separate from the free new patient exam and is quoted before it starts.

The CDBS provides eligible children aged 0–17 with up to $1,158 in dental benefits over two calendar years. This covers check-ups, cleans, X-rays, fluoride treatments, fissure sealants, fillings, and extractions. Bring your child’s Medicare card and we’ll check eligibility at the time of booking.

Absolutely. We see many patients with dental anxiety, and we take it seriously. Please tell us when you book — we’ll ensure your appointment is unhurried, keep you in control throughout, and use gentle techniques and numbing gel before any injections. Most anxious patients find their experience here is completely different from what they expected.

Yes. We accept Zip, allowing you to spread the cost of treatment over time; ask us about the options. We also claim from all major health funds at the front desk, and eligible children are bulk-billed under the CDBS. We’ll always discuss costs with you before any treatment begins.

Yes. We’re happy to assist with the transfer of your dental records and X-rays from your previous dentist. We can provide you with an authorisation form, or you can request the records directly from your previous practice and bring or email them to us before your appointment.

Ready to Book?

Ready to Book?

We’d love to welcome you as a patient. Book your first appointment online or call us directly.

New Patient Exam

Full 60-min check-up

Child First Visit

Friendly intro for kids

Invisalign Consult

Free consultation

Emergency Appointment

Same-day appointments

Opening Hours

Monday:
09:00 AM – 06:00 PM
Tuesday
08:00 AM – 05:00 PM
Wednesday
08:00 AM – 05:00 PM
Thursday
09:00 AM – 06:00 PM
Friday
08:00 AM – 05:00 PM
Saturday
09:00 AM – 02:00 PM
Sunday
By appointment only

Prefer to chat before booking? Message us on WhatsApp — we usually reply within the hour.

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